W-Scrut uses Gemini Vision AI to evaluate every return claim photo against your SKU policy — approving real defects, rejecting fraud, and routing edge cases to your team. All in under 15 seconds.
INTEGRATES WITH
One platform. Every channel. Decisions in seconds.
Evaluates every claim photo against your return policy in seconds. Not keywords — actual visual understanding.
Auto-approve real defects, auto-reject fraud, and route genuinely ambiguous cases to a human. No more binary decisions.
Connect via Telegram bot, Shopify webhook, WooCommerce plugin, or REST API. One backend, every channel.
Each brand gets isolated data, custom return policies per SKU, and their own private dashboard.
Flags serial returners, concurrent claims, and visual fraud patterns before they cost you money.
Review flagged claims, approve or reject with one click, track approval rates and AI confidence trends.
From customer message to decision in one automated pipeline.
Via your Telegram bot, Shopify "Request Return" button, or any chat channel. They describe the defect and send a photo.
The photo is analysed against your SKU-specific return policy. AI checks if the defect is real, matches the description, and is covered.
Verified claims → auto-approved with return label. Fraud → auto-rejected with explanation. Edge cases → escalated to your team.
The bot sends the outcome directly in chat. No ticket waiting. No support queue. Your brand looks fast and professional.
Set up in under 5 minutes. Connect your Telegram bot or Shopify store and your first claim is analysed automatically.
Create your free account →